I had an amazing experience at Patriot Military Automobiles ! The entire team was incredibly helpful and patient throughout the whole process. They took the time to answer all my questions, explain every detail, and never made me feel rushed or pressured. It’s rare to find a dealership that genuinely cares about their customers, but that’s exactly what I found here. I’m very happy with my purchase and highly recommend Susan to anyone looking for …
Dear Alexander,
Thank you so much for sharing your wonderful experience at Patriot Military Automobiles! We are thrilled to hear that you had an amazing time with us and that our team, especially Susan, provided you with the attentive and patient service you deserve. Our goal is always to ensure a stress-free and informative car-buying experience, and it's incredibly rewarding to know we met your expectations.
Your kind words and high recommendation mean a lot to us, and we will certainly pass along your compliments to Susan and the rest of the team. We’re delighted that you are happy with your purchase, and we look forward to serving you again in the future.
If you have any further questions or need assistance, please don't hesitate to reach out to us at 0631 89293290. Thank you once again for your support and for choosing us as your trusted car dealership.
Your team from,
Patriot Military Automobiles - Preowned Cars & Car Dealer in Kaiserslautern
Kaiserstrasse 22, 67661, Kaiserslautern
Sold us an absolute lemon and absolutely scammed us.
I should have known when we had to pay $1000 to have it shipped from their own location in Italy- and wait weeks for them to do so.
Literally had to fill it up with gas on the way home from purchasing it (pay $35,000 for a car and they can’t even fill the gas tank.)
It has been in the shop there more than we have gotten to drive it. They do not know how to fix it and will straight up lie even t…
Dear Amber Lee Sloan,
I am truly sorry to hear about your experience with us. I understand how frustrating it must be to encounter these issues, especially when purchasing a vehicle is such a significant investment. We take your feedback seriously and want to address your concerns directly.
Firstly, regarding the shipping fee from our location in Italy, I apologize for any inconvenience this may have caused. Our goal is always to be transparent about costs, and I'm sorry if this was not communicated clearly.
I am also disappointed to hear about your difficulties with the vehicle’s condition and the challenges you've encountered with the warranty and repair services. This is not the standard of service we strive to provide at Patriot Military Automobiles. We aim to ensure our vehicles are reliable and our service is dependable.
Please know we are committed to resolving these issues. I kindly ask you to contact us directly at 0631 89293290, so we can discuss this further and find a satisfactory resolution. Your satisfaction is important to us, and we would like the opportunity to make things right.
Again, I apologize for the distress this situation has caused, and I appreciate you bringing it to our attention.
Your team from,
Patriot Military Automobiles - Preowned Cars & Car Dealer in Kaiserslautern
Kaiserstrasse 22, Kaiserslautern, 67661, DE
Super shout out to Susan and Brian for working with me while I was waiting on the right car. And they had the right car for me come in and we had a smooth transaction great team
Thank you, Rashaun, for taking the time to share your experience! We’re so glad Susan and Brian could guide you patiently while you waited for the right car, and that when it arrived, everything went smoothly. It means a lot to hear that the transaction felt easy and straightforward — that’s exactly the kind of service we aim to deliver here in Kaiserslautern. We’ll be sure to pass along your kind words to both Susan and Brian. Wishing you many safe and enjoyable miles in your new car, and we look forward to seeing you again down the road!
Your Team Patriot Military Automobiles - Preowned Cars & Car Dealer in Kaiserslautern
Do not do business with these people, the way in which they purchase cars to ship overseas is extremely shady and not guaranteed given the process they have. Communication between you and the staff online is extremely spotty.
Dear Antonio,
We have no records of you in our system here in kaiserslautern in regards to sourcing a vehicle. Could you please give us a call at +4963189293290 and the management would be happy to assist you with any vehicle sourcing request you may have.
Patriot Military Automobiles - Preowned Cars & Car Dealer in Kaiserslautern
Susan made the process very smooth and responded fast throughout throughout process. I Would recommend her to anyone all day
Thanks so much, Ramone! We're truly glad to hear Susan was able to make your experience smooth and stress-free.
Helping service members and their families find the right car — especially when time and clarity matter — is what we're all about. Susan takes great pride in staying responsive and making sure every detail is handled with care.
If you or anyone you know ever needs help again in the Kaiserslautern area, we’ll be here. Appreciate the recommendation!
— Your Team
Patriot Military Automobiles - Preowned Cars & Car Dealer in Kaiserslautern
Toller Service!
Thank you so much, Mr. Groß!
We're truly grateful for your kind words and the five-star rating. At Patriot Military Automobiles in Kaiserslautern, providing top-tier service is what drives us every day. Whether you're buying your first vehicle or adding another to the family, we're here to make your experience smooth, transparent, and enjoyable.
Your positive feedback motivates our team to keep delivering reliable, customer-centered service for every car buyer in Kaiserslautern and the surrounding region.
If there’s anything else we can help with in the future — from paperwork to vehicle trade-ins — we’re just a message away. Thanks again for choosing PMA – your trusted pre-owned car dealer in Kaiserslautern.
We were very happy with our car buying experience with Patriot Military Automobiles. Andrew walked us through the whole car buying process, gave us all the information and steps we needed to do along the way. Andrew kept us updated daily on our vehicle, as our vehicle had to be brought in from the Spangdahlem dealership. Andrew was always available to answer my calls and answer any questions I had. He even took our call after he was out of wo…
Hearing stories like yours, Ms. Harvey, truly makes our day – and knowing you chose Patriot Military Automobiles in Kaiserslautern again means a lot to us. Andrew didn’t just guide you through the car-buying process; he made sure every step was clear, stress-free, and tailored to your needs. From daily updates while your vehicle was on its way from our Spangdahlem location, to taking your call after hours to help with US bank and loan details – that’s the level of dedication we believe every customer deserves. Your feedback is incredibly valuable because it shows us we’re on the right track: providing military customers with transparency, reliability, and genuine support throughout the PCS process. We wish you countless safe and happy miles with your new car and look forward to welcoming you back to Patriot Military Automobiles in Kaiserslautern whenever the road brings you our way.
Patriot Military Automobiles - Preowned Cars & Car Dealer in Kaiserslautern
Susan at Patriot Military Auto was super! She made our car buying experience smooth and seamless! Thank you Susan!
Dear Douglas,
Reviews like yours mean the world to us at Patriot Military Automobiles in Kaiserslautern. They not only inspire our team but also help future customers see what kind of service they can expect. Knowing that Susan made your car-buying process smooth and seamless is exactly the kind of feedback we strive for.
Here in the Kaiserslautern and Ramstein area, we understand the unique needs of the U.S. military community. Whether it’s finding the right vehicle, arranging financing, or navigating the German registration process, our goal is always to make each step simple, transparent, and stress-free.
Thank you for sharing your experience and for trusting us with your purchase. We look forward to assisting you again — whether for your next vehicle or any automotive needs in the future.
Your Patriot Military Automobiles Team - Preowned Cars & Car Dealer in Kaiserslautern
I recently purchased my second vehicle through Jesse and his outstanding team, this time, a 2025 BMW X1 and once again, the experience was exceptional from start to finish. Shortly after arriving in Germany, I purchased a vehicle for my wife through Jesse, and based on that positive experience, I had no hesitation returning for my own.
Jesse offered a very fair trade-in value for my 2023 Chevy Colorado, and I genuinely believe the deal worked ou…
Dear Honza,
Wow – what a fantastic review! Thank you for taking the time to share your detailed experience. Hearing that you chose to return to Patriot Military Automobiles in Kaiserslautern for a second vehicle – this time a brand-new 2025 BMW X1 – is one of the highest compliments we could receive.
It means a lot that you trusted Jesse and the team again after your first positive purchase. Your kind words about the trade-in value, transparent communication, and our handling of base registration, German customs, and TÜV make us incredibly proud. Helping service members stationed in Europe enjoy a smooth, stress-free car buying experience is what drives us every single day.
At PMA Kaiserslautern, we know how important it is to work with a team that’s honest, reliable, and committed to doing right by you – especially when you’re far from home. We're thrilled to hear Jesse lived up to those values and more.
If a third vehicle comes into consideration before your PCS, you already know where to find us! Thank you once again for your loyalty and trust.
Warmest regards,
Patriot Military Automobiles - Preowned Cars & Car Dealer in Kaiserslautern
If you buy a car from anyone in the area I hope it’s from Jesse. He sat down with us and walked through finding the perfect car for our family. After that he helped walk us through the process of purchasing and registering it. I can’t recommend him highly enough.
Dear Dustin,
we’re genuinely thankful for your kind words and the trust you placed in our team. Hearing that Jesse not only helped you find the ideal car for your family, but also guided you step by step through the entire process, is exactly what we strive for.
At PMA, we believe car buying should feel straightforward and personal — especially when you're navigating everything in a new country. It’s fantastic to know we could make that difference for you. Wishing you and your family many great journeys ahead in your new vehicle!
All the best,
Patriot Military Automobiles - Preowned Cars & Car Dealer in Kaiserslautern
Jesse got us into our VW Touran as quickly as was possible. We love the Touran for our family of 5 to get into those tight spaces throughout Europe while carrying our entire family. Jesse made everything easy and we knew all the next steps in purchasing as newly PCS-d members of the military. When Jesse was enjoying a few days vacation (on the weekend) his lovely colleague Susan took care of us so well. Great team at Patriot. Highly recommend!
Dear Dr. JAK,
Thank you for sharing such a fantastic review! We’re thrilled that your experience with Jesse—and Susan during his well-earned break—made your transition and vehicle purchase smooth and stress-free. It’s wonderful to hear the VW Touran is a great fit for your family and European travels!
Supporting military families during PCS moves is something we take seriously, and it’s rewarding to know you felt informed and cared for throughout. We’ll be sure to pass your kind words on to Jesse and Susan—they’ll really appreciate it.
Wishing you safe, comfortable, and memorable journeys with your new Touran!
Patriot Military Automobiles - Preowned Cars & Car Dealer in Kaiserslautern
It's a little late but Jesse was amazing at communicating the whole process and put me in contact with service credit union for financing. Truly an amazing experience and not pushy like other dealerships. Would reccomend to go see Jesse here and he'll take care of you 💪
Dear Erick,
Thank you so much for your thoughtful review — it’s never too late to share such valuable feedback! We're truly glad to hear that Jesse was able to guide you through the entire car buying and financing process with clarity and care. Providing a transparent, non-pushy experience is exactly what we aim for at Patriot Military Automobiles.
Knowing that you felt supported and well-informed throughout means a lot to us. Your recommendation is the greatest compliment we could receive. We'll make sure Jesse sees your kind words!
Wishing you all the best with your new vehicle — and safe travels ahead!
– Your PMA Team, Kaiserslautern
Jesse was amazing! Super cheerful and helpful with everything thing we needed to do. Definitely will be back
Thanks a lot, Cassie! 😊 It’s fantastic to hear that Jesse made such a positive impression during your visit to Patriot Military Automobiles in Kaiserslautern. We believe buying a car overseas should feel easy and straightforward – and having someone like Jesse guide you through every step really makes the difference.
We're glad everything went smoothly and that you felt well taken care of. Whenever you're ready for your next vehicle or just want to stop by for advice, we’ll be here to help. Enjoy your new ride and see you again down the road!
Patriot Military Automobiles - Preowned Cars & Car Dealer in Kaiserslautern
Jesse was great. We found a vehicle and discussed the German car-buying process. He was helpful, friendly, and responsive. This was a good car buying experiences.
Thank you so much, James, for taking the time to leave this great review!
We’re really glad to hear that Jesse could make your experience not only stress-free, but actually enjoyable. Finding the right vehicle in a new country isn't always easy, and it’s fantastic that you felt well-informed and supported throughout the process. Jesse takes pride in making each customer feel confident and cared for—so your words mean a lot.
Wishing you many smooth and safe miles ahead. And who knows—maybe we’ll see you again for car number two 😉
Thanks again from the whole Patriot team here in Kaiserslautern!
Was sold a lemon. Didn’t realize that the rear AC system had a leak until I went to try to recharge the system. When I bought the van I was under the impression it was just low air distribution due to pushing air to the rear. Come to find out the van has a duel AC system and the hoses are leaking. Transmission would also not catch at time and electronic sliding doors would intermittently stop working. Never going with patriot auto again.
Thank you for your honest feedback, Sungka.
We're genuinely sorry to hear that your experience with the vehicle you purchased did not meet your expectations. At Patriot Military Automobiles in Kaiserslautern, we take all concerns seriously and aim to offer every customer a reliable vehicle and transparent service. It’s never our intention for anyone to feel let down after a purchase.
We understand how frustrating technical issues can be and we’d like the opportunity to learn more and find a constructive solution where possible. While we know this doesn’t change your initial experience, we would still welcome the chance to speak with you directly and review the situation in detail.
Your feedback helps us improve and ensure that others have the kind of dependable service we always strive to provide.
Patriot Military Automobiles - Preowned Cars & Car Dealer in Kaiserslautern
Jesse truly went ABOVE AND BEYOND!! He was always prompt to respond and went out of his way numerous times to provide the best service possible. The company is very familiar with the military processes and working with Military customers, which made this part of the PCS transition very easy to navigate.
Hi Kelsea,
we’re truly grateful for your thoughtful words! It means a lot to hear that Jesse made a difference during such a hectic time like PCS. We understand how overwhelming these transitions can be, so it’s always our goal to offer more than just a sale — real support and peace of mind.
Knowing that you felt well taken care of and that we could make things smoother for you really motivates us. Thanks for trusting Jesse and the team here at Patriot Military Automobiles in Kaiserslautern.
Wishing you all the best on your new chapter in Germany — and safe travels wherever the road takes you next!
Warm regards,
Patriot Military Automobiles - Preowned Cars & Car Dealer in Kaiserslautern
My wife and I purchased our first vehicle here after arriving in Germany Jesse was an absolute delight and helped us so much in figuring out what we had to do. The car runs beautifully and I can't thank Jesse enough for putting us in a reliable, comfortable car!
Dear James,
what a pleasure to read your kind words – thank you so much! We're thrilled to hear that your first vehicle purchase in Germany went so smoothly and that Jesse was able to support you and your wife every step of the way.
Finding a reliable and comfortable car right after arriving in a new country can be overwhelming, so it means a lot to us that you felt well taken care of at our Patriot Military Automobiles dealership in Kaiserslautern. Jesse will be happy to hear that his dedication made a lasting impression!
Enjoy every mile in your new car, and please don’t hesitate to reach out if we can assist you again in the future – we’re always here for you.
Warm regards,
Your team at Patriot Military Automobiles – Kaiserslautern
Great experience! Zoë made the selling experience completely seamless and worry free. Highly recommend!
Dear Emilee,
we’re truly happy to hear that your experience selling a vehicle with us at Patriot Military Automobiles Kaiserslautern was so smooth and stress-free! Zoë will be delighted to know her support made such a positive difference.
Making the buying or selling process seamless is exactly what we strive for — especially for our military community and those navigating busy schedules. Your recommendation means a lot to our team.
Wishing you all the best and thank you again for placing your trust in us!
Warm regards
— Your PMA Team in Kaiserslautern – Trusted Preowned Cars & Service That Goes Beyond
So glad I was able to find my stellar saleswoman Susan! She made everything down to the spot I parallel parked in for inspection a breeze. 😂🫶🏻She was patient, up front about inventory and took my preferences to heart. 10/10 if you’re looking for a vehicle, ask for her!
Hi Madi,
We absolutely loved reading your review—thank you for sharing! We’re so happy to hear that Susan made your car-buying experience such a breeze, right down to the spot for inspection. 😊 She’s truly a star at what she does, and it means a lot to know she listened to your preferences and took the time to find exactly what you needed.
At Patriot Military Automobiles in Kaiserslautern, we believe buying a car should be fun and stress-free—especially for our military community. Your kind words about Susan’s patience and honesty confirm that we’re on the right track!
Thanks for recommending her and for trusting us. Whenever you’re ready for your next vehicle, you know where to find us!
Patriot Military Automobiles – Your trusted used car dealer in Kaiserslautern.
Zoë was extremely helpful and friendly. She made the process of selling a car quick and easy. Highly recommend Patriot!
Hi Kristin,
We’re so glad to hear that Zoë was able to make your car-selling experience quick, easy, and stress-free! Her helpful and friendly attitude is exactly what we aim for at Patriot Military Automobiles in Kaiserslautern—and we’re happy to know it made a real difference for you.
Thank you for taking the time to leave this great feedback and for recommending us. We’re always here to support you and the entire military community in Kaiserslautern—whether you’re selling a car or exploring your next tax-free vehicle.
Best wishes and thanks again for choosing Patriot!
Patriot Military Automobiles – Your trusted used car dealer in Kaiserslautern.
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