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Hi, At the beginning my experience with Giannina Sedler and David Speier from Furnestate was good overall. However, during the 6 months I have spent there, my oppinion changed a lot. I paid a lot for cleaning in advance and after (100+ Euros each time!!!), but there were cockroaches everywhere! I have never met the landlords in person, they always hid behind emails, and I also had to deal with the new tenants looking at the apartment, the repairmen and the exterminator. Then the electricity shut down for 2 days, all of the food went wrong in the fridge, and they didn’t want to tell us why this happend. They always said: „We are working on it”, but treated us like children, and never told us the cause of the problem (why the electricity was shut down by the firm). They charged an extra 600 Euros from my deposit, saying that I didn’t cancel my rental period in time. They knew, that I wanted to leave the apartment in February, but they didn’t warn me or anything, which would have been kind from them. Overall, I would say that these people are just really greedy, they want to take as much money as they can from you. They don’t have the guts to confront you in person, the communication only happens with emails, which is really inhuman. The way they handle your money is really shady: they just say „you are going to pay for this”, but they don’t give exact numbers or good reasons. Even if they deduct money from your deposit, they put a freaking „😊” at the end of the email, like it is a good thing (well, good for them, I guess). Even if they say, that the apartment will be 600 Euro per month, in the end, you will pay much more! I don’t recommend renting from them: they are not upfront, the way they handle money is really shady and their communication is not honest, clear or helpful.
Ich bin absolut begeistert von dem gesamten Ablauf! Die Buchung war super einfach und schnell – wirklich unkompliziert und effizient. Vom ersten Kontakt bis zur Schlüsselübergabe hat alles reibungslos funktioniert. Besonders beeindruckt hat mich, dass die Immobilie exakt so war, wie sie in der Anzeige beschrieben wurde – keine Überraschungen, sondern genau das, was versprochen wurde. Ich kann diesen Service nur weiterempfehlen und werde ihn defin…
Ich bin super zufrieden mit Furnestate. Das Team ist sehr hilfsbereit und macht alles einfach und unkompliziert – einfach das Beste in Frankfurt!
I would never recommend Furnestate to anybody, they systematically keep money from your deposit even if you didn't cause any damage
The process has been fast and all the photos correspond to the actual apartment. The person I talked with was very comprehensive and replied fast. Very recommended
Die Wohnung ist geschmackvoll eingerichtet, die Küche verfügt über alle wichtigen Utensilien und die Lage ist ausgezeichnet. :)
Ich habe kürzlich eine Immobilie der Furnestate GmbH besichtigt und war rundum zufrieden mit dem Service. Besonders praktisch fand ich die Möglichkeit, die Besichtigung flexibel außerhalb der üblichen Geschäftszeiten durchführen zu können – ganz unkompliziert per Einmalcode am Eingang. So konnte ich mir in Ruhe und ganz ohne Zeitdruck ein eigenes Bild von der Immobilie machen. Auch die Kommunikation lief reibungslos: Fragen konnten schnell und u…