Mobiltelefongeschäft Bewertungen & Top Anbieter in Grafenwöhr

Joel D auf

Google

They are bilingual which helped a lot so we were able to setup our internet service and bundle cell phone service with them early on when we got to Germany. I’m happy I chose them and have no complaints

R G auf

Google

This store’s staff service was pathetic. (Gate 1) !!!!!!!!!!!!!!!!!!!!!!!! When I attempted to schedule contract termination three months in advance of leaving Germany/PCS, that was not accepted without PCS orders. I returned approximately two months later with PCS orders, and termination was scheduled. … or so it was understood. For the internet service, I returned the modem at the end of April. The guy at the store refused again to accept the modem, but this time I showed him the Telekom letter that said in German that drop-off was an option. He reluctantly took the modem, but clearly this guy did not like being proven wrong. .... So now he has had his revenge; he apparently kept the Cell phone portion of the service active. I am still receiving a Telekom bill, two months after leaving Germany. … This store’s staff service was arrogant. Stay tuned Telekom. ...................