Erst mal die Guten Dinge ...
Lage ist m. E. sehr gut. Parkplätze vor der Tür immer vorhanden. Natürlich kostenpflichtig.
Die Loge ebenfalls sehr schön, viele Sitz- und Chillmöglichkeiten.
Snacks und Getränke auch alles preisentsprechend vollkommen ausreichend.
Jetzt zu den Zimmern.
Unser Zimmer befindet sich im Haus 3 EG.
Das Zimmer ist wie im Internet beschrieben, ausgestattet.
Ein Doppelbett und ein Etagenbett.
Es sind Regale da, auf die man…
Dear Ricardo Grillo,
Thank you for your positive rating. We are delighted to know you had a pleasant experience with us.
Warm regards,
a&o Berlin Mitte
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Dear Ayman Amin,
Thank you for your feedback. We strive for excellence and appreciate your input, although it seems we missed the mark during your stay. Your comments will help us improve our services and ensure a better experience for future guests.
Best regards,
a&o Berlin Mitte
Dear Vitaliy Lysiuk,
Thank you for your feedback. We are sorry that you have not been satisfied with our service. If you like to share the reasons with us we would be happy. Just send us an email to feedback@aohostels.com
Best regards,
a&o Berlin Mitte
Ottimo ostello vicino alla vita notturna di Berlino, alla metro e al centro. Prezzo ottimo e personale gentile.
Dear Marco Spicuzza,
Thank you for your kind words! We are delighted to hear that you enjoyed our great location and found our staff to be friendly. We look forward to welcoming you back to a&o Berlin Mitte in the future.
Best regards,
a&o Berlin Mitte
Dear guest,
Thank you for your positive rating. We appreciate your support and look forward to welcoming you back soon.
Best regards,
a&o Berlin Mitte
Very nice. We had no other roommate. The space was cool.
Dear Leonardo Berger,
Thank you for your kind words. We are delighted to hear you enjoyed the space and your experience with us. We hope to welcome you back for another pleasant stay in the future.
Best regards,
a&o Berlin Mitte
Wenn selbst Check in auch ab 00:00 Uhr funktioniert, würde ich 5 Sterne geben
Dear Samuel Müller,
Thank you for your positive feedback! We appreciate your suggestion regarding the check-in times and will certainly consider it as we strive to improve our services.
Best regards,
a&o Berlin Mitte
good breakfast and clean and cool rooms
Dear Guest,
Thank you for your great feedback. We are happy that you are satisfied with your stay and hope to welcome you again soon.
Best regards,
your a&o Team Berlin Mitte
Dear Biba Bibovna,
Thank you for your positive rating. We are delighted to hear that you enjoyed your stay with us.
Best regards,
a&o Berlin Mitte
Good place to stay, really cozy and nice 🤍
Dear Rene V,
Thank you for your kind words! We are delighted to hear that you found our hotel cozy and nice. Your positive feedback motivates us to keep providing a great experience for all our guests.
Best regards,
a&o Berlin Mitte
Super location, tout était parfait je recommande
Dear Anais Masson,
Thank you for your kind words regarding our location and your overall experience. We are delighted to hear that everything was perfect during your stay and appreciate your recommendation. We look forward to welcoming you back in the future.
Best regards,
a&o Berlin Mitte
Perfect spot in Berlin ! Very nice hostel
Dear Maria F,
Thank you for your kind words about our hostel! We're thrilled to hear you enjoyed your stay and found our location perfect for exploring Berlin.
Best regards,
a&o Berlin Mitte
Ich muss sagen, das mich das Hostel im ersten Moment sehr erschreckt hat. Es ist voll mit jungen Leuten und daher spielt die Angst, das die bevorstehenden Nachtruhe gefährdet ist.
Wir hatten Glück, das es nur 1 Nacht sehr laut war. Das Zimmer ist recht klein, hat keinen Schrank aber dafür sehr sauber. Die Betten sind super bequem und wir haben sehr gut geschlafen. Das Frühstück ist zwar kein Gourmetfrühstück aber es ist alles da und es ist tatsäc…
Sehr geehrter Flappmann,
vielen Dank für Ihre positive Rückmeldung zu Ihrem Aufenthalt in unserem Hostel. Es freut uns zu hören, dass Sie mit der Sauberkeit und dem Komfort der Betten zufrieden waren und das Frühstück Ihren Erwartungen entsprochen hat.
Wir verstehen, dass die lebhafte Atmosphäre manchmal als störend empfunden werden kann. Unser Haus zieht viele junge Reisende an, und wir schätzen Ihre Geduld an der Nacht, in der es lauter war. Wir bemühen uns, ein angenehmes Umfeld für alle Gäste zu schaffen und bieten verschiedene Zimmerkategorien an, die den Bedürfnissen unserer Besucher gerecht werden können.
Wir danken Ihnen für die Empfehlung und hoffen, Sie bald wieder bei uns begrüßen zu dürfen.
Mit freundlichen Grüßen,
a&o Berlin Mitte
We stayed here for four days. Our room was perfect. Guillermo helped us with everything we needed. He also spoke our language, making it much easier to communicate.
Dear Mr. Racionero,
Thank you very much for your positive feedback. We are very pleased to hear that you were satisfied with your stay and the support provided by our team, especially Guillermo. We hope to welcome you back with us soon.
Sincerely,
a&o Berlin Mitte
Worst hostel of my life, dirty rooms, staff never cleans the rooms, even if you book the cleaning service they still do nothing, rude staff,The night security is arrogant, but above all 8 floors of hostel (also very frequented by children under 8 who scream) the kitchen has 3 burners, And it boasts a sour smell of carrion and vomit
Dear Davide Conti,
Thank you for sharing your feedback regarding your recent stay. We sincerely apologize for the cleanliness issues and the service you experienced during your time with us. Your comments about the kitchen and the atmosphere are noted, and we appreciate you bringing this to our attention. We value all guest feedback as it helps us improve.
Best regards,
a&o Berlin Mitte
Terrible place - dirty and run by staff who couldn’t care less.
On the first day we ordered fries and no one told us they came covered in mayonnaise. I’m vegan, and when I pointed it out, the staff member got offended and said it was our fault, then tried to just scrape it off with a spoon.
We repeatedly asked for our room to be cleaned and never got clear instructions from reception. On the fourth day, they finally told us we had to “book” the …
Dear Giorgia Lupo,
Thank you for sharing your feedback regarding your recent experience at our hotel. We sincerely apologize for the inconveniences you encountered during your stay. It is concerning to hear that the cleanliness of both your room and the shared facilities did not meet your expectations. We strive to maintain a high standard of cleanliness and will address this with our housekeeping team to ensure a better experience for our guests.
Regarding your dining experience, we appreciate your feedback and understand the importance of clear communication when it comes to dietary requirements. Your comments will be reviewed with our kitchen staff to enhance service quality.
We also regret any misunderstanding about our room cleaning policy. We aim to provide clear instructions, and it appears we fell short in this instance. Your feedback is valuable to us, and we will use it to improve our processes.
We hope you will consider giving us another chance in the future.
Best regards,
a&o Berlin Mitte
I had a wonderful experience, enjoyed the place it was actually more nice than imagined.
Dear gibemewoter _,
Thank you for your kind words and positive feedback. We are delighted to hear that your experience exceeded your expectations and that you enjoyed your stay with us.
Best regards,
a&o Berlin Mitte
Dear Paolo Borghi,
Thank you for your positive rating. We are delighted to hear that you enjoyed your stay with us.
Best regards,
a&o Berlin Mitte
My AirPods and a piece of jewellery were stolen from my locker that was locked. You also have to buy it separately/you have to buy a lock. And front desk wasn’t very helpful about it. Had a misfortune with my roommates, they were extremely loud and there were more people in my room then there were beds
Dear Zoja Potisk,
Thank you for sharing your experience. We sincerely regret the distress caused by the theft and the disturbances from your roommates. Our lockers are available for guest use; however, locks must indeed be purchased separately. We appreciate your feedback regarding the front desk staff, as guest service is a priority for us. Your comments will be taken on board to enhance our guest experience.
Best regards,
a&o Berlin Mitte
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