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Dieses Unternehmen wird aktuell mit durchschnittlich 4.45 von 5 Sternen bewertet (Note “Gut”). Grundlage hierfür sind 64 Kundenbewertungen auf 1 Bewertungsportal. Mehr Infos
Positiv
86%
Neutral
2%
Negativ
12%
Google
Google
64 Bewertungen
A
Anh L

They only talk to you when they need you, and they barely reply to your emails when you need them. 5 stars for the renting process—very quick. 1 star for the moving out process. I tried reminding them by email that I still haven't received the deposit after 6 months of moving out, but there was no reply. It seems I must take legal action to get back my deposit.

Antwort des Unternehmens
Thanks Anh!
H
Hava L

Thank you for your good service, kindness and professionalism

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Agata M

Scam, agents will intentionally withhold information and misinform to make sale more attractive. Afterwards they will go silent. Do not recommend paying commission until after handover and additional checks by specialist and lawyers.

Antwort des Unternehmens
Dear Ms Agata, The fact that your tenant do not want to move is not our responsability. On our side, you were provided you FULL information about the tenancy status and we even arranged a meeting with your tenant before you buy this TENANTED flat. We made the handover but we cannot enforce a departure of a tenant (even when his contract expires), this is the duty of a court not of agent!
L
Lennart M

A very positive experience. All people I interacted with were friendly and professional. This stayed the same even when I let them know that I had opted for an alternative project.

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Barbara

I've had a really good experience with FirstCitiz Berlin: Sam and all the team are really proactive, they sold my property in less than a month, from the time we first met. I live abroad and for me it was really useful, time and cost saving to have a team in Berlin that followed all the procedures. I could easily reach them per mail and per telephone every time I had a question. I would really reccomend them!

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Nomades V

Excellente agence internationale sur Berlin. Ils parlent français anglais allemand et sont compétents, sympas et à disposition. Je recommande.

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Radu M

We recently purchased an apartment in Berlin, and the entire process went very smoothly. We have to commend our real estate agent, Sammy Durecu, for his outstanding assistance throughout. Sammy not only displayed a deep understanding of the market and the properties available, but he was also incredibly helpful, professional, and understanding of our needs throughout the entire process. His expertise and professionalism were truly remarkable, ma

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Ebrahim K

We had a great experience working with First Citiz in the journey of buying our dream home. Their proactive attitude and professionalism made our home buying experience truly remarkable. They not only helped us find our dream home but also their expert guidance and English-speaking support made the bureaucratic process on the entire journey smooth for us. Highly recommended!

Antwort des Unternehmens
Thanks Ebrahim for your trust in our team and warm congratulations for buying your dream apartment in Berlin...it's really a great flat in top location!! All the best First Citiz Berlin team
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Jan A

Wir haben eine Wohnung in Berlin über Fist Citiz Berlin gemietet. Alle Mitarbeiterinnen, mit denen wir für die Besichtigung, die Wohnungsübergabe bei Einzug, während der gesamten Mietdauer, und auch beim Auszug in Kontakt waren, sind sehr kundenfreundlich und haben uns sehr engagiert unterstützt. Wir sind sehr zufrieden, alles hat immer reibungslos geklappt! Wir würden jederzeit wieder mit First Citiz Berlin zusammenarbeiten.

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Benny L

I've met several agents in Berlin and this company is the best for both selling and renting!

Antwort des Unternehmens
Thanks Benny for your trust!
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Sarah J

My elderly friend is in the process of selling his Berlin Apartment through First Citiz, he lives in Spain so having to do all of this long distance . Sam from First Citiz has been incredibly helpful from the off...with great knowledge of Berlin and the market Sam found a buyer very quickly , he organised everything ... legalities , notary appointments , inventory , met with the movers and Packers and constantly kept us updated. To say Sam went a

Antwort des Unternehmens
Dear Sarah, Thanks for your trust in our property selling service in Berlin. We always do our best for our customers, and we're glad that everything went alright despite the long distance! Congrats again for the successful sale! First Citiz Berlin team
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Marius M

Gruselig. Nach der heutigen Besichtigung frage ich mich immernoch, ob morgen Verstehen Sie Spass anruft und mich zur Ausstrahlung der Sendung einladen will. Keine Begrüßung, keine Ahnung von den Eigenschaften der Wohnung, keine Idee, welcher Keller dazugehört, jede Frage wurde mit einer Gegenfrage beantwortet. Meine Damen und Herren es ist an der Zeit aufzuwachen: Der Markt hat sich geändert. Für teure Wohnungen gibt es nur noch eine begrenzte Kä

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Christian v

Engagiert, kompetent und sehr freundlich - uneingeschränkte Empfehlung von mir.

Antwort des Unternehmens
Thanks Christian for your trust!
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Bojana B

I had very good experience with First Citiz agency (while buying a flat), particularly with the agent Sam Durecu, who is speaking excellent English, was proactive and approachable, but never pushy. Thank you.

Antwort des Unternehmens
Thanks Bojanaa for your trust in our team and...warm congratulations!
S
SadZero

Sammy, Julia and the rest of the team guided me on every step Now I am the happy owner of a flat in Berlin Thank you First Citiz team

Antwort des Unternehmens
Thanks for your trust in our team and congratulations for your Berlin property purchase!
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Stuart R

First Citiz Berlin provided an excellent service to us whilst selling our apartment in Berlin. They answered all of our questions promptly and guided us through the whole process, which was invaluable as German is not our first language. I can not recommend them highy enough.

Antwort des Unternehmens
Thanks Stuart for your trust in our Berlin property valuation and our international selling service! Congrats!!
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ProContur F

I contacted First Citiz in Dec. 2022. I was quite suprised (in a positive way), about the high service level of First Citiz. Everything they said was implemented and the flat was already sold in Jan 2023. My highest recommendation and my thanks to First Citiz. Best wishes Jens

Antwort des Unternehmens
Thanks for your trust in our property sale service, we are happy to have secured for you a quick & clean service. Congratulations!! Best regards
A
Antria K

Im November wurden wir von einem Mitarbeiter des Firstcitiz Teams wegen unserer Wohnung , die wir zum verkaufen hatten, kontaktiert. Wir haben einen Vertrag abgeschlossen und haben unsere Wohnung Ihnen übergeben . Das Team ist für die Photos gekommen, hat unsere Sachen entfernt und die Wohnung für die Photos und die Besichtigungen mit Möbel/ Lampen etc . dekoriert. Nach Verkauf der Wohnung, kam das Team hat die Sachen von Firstcitiz mitgenommen

Antwort des Unternehmens
Ms Antria, you wanted to benefit from our home staging service and as part of this we the company in charge of decluttering the flat cleared by error some small stuff that you wanted to keep (ie. a shower curtain...) We did not only apologize for that (it can happen:) but we ALREADY PAID YOU BACK the value of those small things as requested so hope now the case is settled! Best regards
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Cindy U

When digitally searching for a property in Berlin on a Sunday afternoon, we came across First Citiz. Sam Durecu contacted us first thing on Monday morning and we had our first viewings on Friday that same week. E2E professional organization meant we could close a deal within weeks and we got the key 2 months later. Thanks, Sam!

Antwort des Unternehmens
Thanks Cindy for your trust in our team and congratulations for your new home purchase in Berlin!
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Ancuta M

I wholeheartedly recommend Citibiz, they helped me find a place quite quickly. Sam is a star, easy to communicate with and super helpful.

Antwort des Unternehmens
Thanks Ancuta for your trust and warm congrats for your new wonderful property in Berlin!