Geschäft für antike Möbel Bewertungen & Top Anbieter in Essen

Swen M auf

Google

Die Lieferung verlief reibungslos und kam pünktlich zum vereinbarten Termin an. Das Team war zuvorkommend, baute alles im Handumdrehen auf und nahm sogar das gesamte Verpackungsmaterial mit. Ein wirklich nettes Extra!

Alp auf

Trustpilot

I strongly advise prospective customers to read this before paying Casa Padrino or Demotex GmbH. I placed Order No. 104414 on 7 December 2025 for several items of furniture. The full amount of €2,773.93 was paid on 8 December 2025. As of 18 July 2026, 222 days have passed, yet I have received no furniture, no refund and no reliable evidence that the goods have been dispatched. This is not an ordinary production or delivery delay. It is more than seven months of non-delivery following full payment. During this period, I received repeated assurances: 28 May 2026: I was told that the order would arrive “next week” and would then be shipped directly to me. 15 June 2026: I was told that the supplier had taken too long and that I might receive a discount because of the extended delay. 6 July 2026: I was again told that the matter would be resolved and that the company would come back to me “inside the week”. These promises were not fulfilled. No confirmed dispatch date, transport company, consignment reference or valid tracking information was supplied. The customer account still displays the vague status “Currently being shipped”, while the shipping-date field remains empty. After more than seven months, this status is meaningless without verifiable shipping documentation. Communication has been sporadic and has consisted mainly of further promises rather than a concrete solution. My repeated attempts to obtain a definite delivery date, proof of dispatch or a refund have not produced a satisfactory result. I paid €2,773.93 in good faith. A business should not retain a customer’s money indefinitely while failing to provide either the purchased goods or a refund. The pattern of repeated assurances without delivery has left me feeling seriously misled and has completely destroyed my trust in this company. I am now demanding the immediate cancellation of Order No. 104414 and a full refund of €2,773.93. If the refund is not processed promptly, I will pursue the matter through the payment provider, applicable consumer-protection mechanisms and formal legal channels in the United Kingdom and Germany. Based on my experience, I cannot recommend Casa Padrino or Demotex GmbH. Customers considering a substantial purchase should exercise extreme caution and should avoid bank transfer or other payment methods that provide limited buyer protection.

Katharina S auf

Google

Sehr freundliche Inhaber, nicht aufdringlich aber sehr zuvorkommend. Die Preise für sehr interessante Exponate sind fair und gerechtfertigt.

Yanus1005 T auf

Google

Zum kaufen evtl gut... Zum verkaufen geht woanders hin! Das Gegenteil von im tv!arrogant u unnahbar....null Ruhrpottcharme Schade!