Great concept , quick, responsible and professional. Thank you for assisting us after a traumatic experience with another company.
Hello,
Thank you for taking the time to leave us your review. We truly appreciate you staying with us in our long-term rentals in Berlin. Your feedback means a lot to us, and we’re thrilled to hear you had a positive experience. We look forward to hosting you again in one of our fully furnished apartments around the world.
Warm regards,
The Blueground Team
Ich habe mich in der Wohnung super wohl gefühlt. Nagelneue, schöne und zweckmässige Einrichtung, einfach an alles gedacht, Küche fabelhaft ausgestattet. Alles da, vom Dosenöffner über die Expressomaschine bis zur Waschmaschine. Die Gegend ist fantastisch, ruhig und doch im Kiez, in 5 Minuten auf der Bergmannstrasse. Die Kommunikation mit Blueground lief reibungslos, vom ersten Kennenlernen bis zu meinem Auszug. Sie waren unwahrscheinlich freundl…
Hallo Gisela,
Vielen Dank für Ihre schöne Worte und dafür, dass Sie sich für einen Aufenthalt in einem unserer möblierten Apartments in Berlin entschieden haben. Wir freuen uns sehr, dass Sie Ihren Aufenthalt genossen haben und den Komfort, die Bequemlichkeit und das nahtlose Wohnerlebnis geschätzt haben, das wir Ihnen bieten möchten.
Egal, ob Sie geschäftlich oder privat unterwegs sind, wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen und Ihren nächsten Aufenthalt genauso angenehm zu gestalten.
Mit besten Grüßen,
Das Blueground-Team
STAY AWAY from this company if you don’t want to get scammed. Everything will seem fine until it’s time to get your security deposit back. That’s when the real issues begin. This company clearly makes its money by unfairly withholding deposits and blaming tenants for damage they didn’t cause.
They accused me of stealing smoke detectors from the ceiling and claimed there were “heavy” stains on the couch which I never even used. The thermostat scr…
Hello Cemal,
Thank you for your review, and sorry for the inconvenience you experienced, this is certainly not the level of service we strive to provide.
We’ve contacted the local team, and they informed us that part of the charges was waived as a gesture of goodwill. However, the condition of the apartment upon departure justified the remaining charges, and supporting photos were shared with you.
We remain optimistic that we can make things right, so please feel free to reach out to us at reviews@theblueground.com for further assistance.
Best regards,
The Blueground Team
ganz schlechter service, verdreckt,überteuerte mieten
Hello Ronny,
We take these matters seriously and regret to hear that you had an unsatisfactory experience. Unfortunately, we have no record of any interaction matching your name, so we can't verify you as a guest of ours. Please feel free to email us at reviews@theblueground.com to resolve this issue at your earliest convenience. Thank you.
Best wishes,
The Blueground Team
Easy to manage reservations and booking. Friendly contact people. Well organized.
Hello Stanimira,
Thank you for your kind words and for choosing to stay in one of our furnished apartments in Berlin. We’re thrilled to hear you enjoyed your stay and appreciated the comfort, convenience, and seamless living experience we strive to provide.
Whether you’re traveling for work or leisure, we look forward to hosting you again and making your next visit just as enjoyable.
Best wishes,
The Team Blueground
Practical yet classy. The customer service is stellar. The price range is logical given what you get.
Hello Quantum,
Thank you for taking the time to leave us your review. We truly appreciate your comments and are glad to know that you enjoyed your time with us. We can’t wait to host you again!
Best Wishes,
The Blueground Team
Beautiful and clean apartments, located in prime areas, with a dedicated team always ready to assist you.
Hello Anastasia,
We appreciate your kind words. All of us here at Blueground thank you! We work hard to offer exceptional customer service and love hearing that our high hospitality standards were apparent during your stay. We look forward to having you as a valued guest again in the future!
Best Wishes,
The Team @Blueground
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