AdvaStay by KING&#x27;s

Marta D

Very clean room and bathroom. Nice complimentary drinks, and candies. The additional bed and the desk have no lights at all. When sleeping on the additional bed, I could still hear the sound of moving trains at night. There was a locked cupboard, that we didn't get any information why it was locked (it looked like a small kitchen/pantry inside). They left us only 2 sheets of face tissue in the bathroom. They should have checked it.

Vor 14 Tagen auf

Валерия П

Total racism and inadequate behavior, lie from the staff side. Despite of the fact the hotel reservation was already paid with additional payment for the early check-in, the manager of the hotel Mr. Pallauf not just refused in early check-in, he threatened to kick out my parents from the hotel during the phone call with me, additionaly started laughing at me when I fully introduced myself, mentioned my job position "a doctor" at the beginning of …

Vor 19 Tagen auf

Apple A

- 유료 주차장 있음 - 키오스크 셀프 체크인 별로 - 보안 엘베 - 방 컨디션 좋음 - 호텔 위치가 좋다 - 전기 포트 없음 - 커피머신 있음 - 냉장고 있음(안에 무료 물) - 🚨 트람 소리 들림ㅠㅠ

Vor 22 Tagen auf

Juan F

Antwort des Unternehmens

Thank you!

Rosh H

Stayed at AdvaStay near Munich HBF and found it conveniently located. The room was clean and tidy, and the facilities were decent. However, the check-in process was a bit of a hassle. The machine didn't produce a key card, and we had to wait for staff to arrive and sort it out. Despite this, the stay was comfortable, and I'd consider it again for its central location.

Antwort des Unternehmens

Thank you very much for your feedback and for choosing to stay with us. We're glad to hear you appreciated the cleanliness, comfort, and especially our central location near Munich's main station. We’re truly sorry to hear about the inconvenience during the check-in process. While our self-check-in system is designed to make arrival easy and flexible, we understand how frustrating it can be when things don't go smoothly. We're already working to improve reliability and ensure quicker support when needed. Thank you again for your understanding — we’d be happy to welcome you back on your next visit to Munich!

謝

謝其軒

The hair dryer is broken. Shampoo and body cleanser is bad quality and inadequate. No way to contact the front desk inside the room. Self-check in did not work, and need front desk receptionist across the road to provide assistance. Also, with 4 nights it charged me 1027 euros.

Markus t

Sehr City nah, voll digitalisierter Prozess (positiv für Technikaffine). Mein von der Straße rückwärtig gelegenes Zimmer war auch sehr ruhig. Ausstattung und Qualität meines Zimmers war sehr gut. Parken von Carsharing in der Nähe möglich, eigenes Fahrzeug nur teuer im Parkhaus.

Antwort des Unternehmens

herzlichen Dank für Ihre tolle Bewertung! Es freut uns sehr, dass Ihnen unser digitalisierter Check-in-Prozess zugesagt hat und Sie mit der Ausstattung und Ruhe Ihres Zimmers zufrieden waren. Besonders schön ist es zu hören, dass auch die Nähe zur Innenstadt für Sie ein Pluspunkt war. Vielen Dank auch für den Hinweis zum Parken – wir wissen, dass das in zentraler Lage manchmal eine Herausforderung sein kann, und versuchen stets, unseren Gästen hilfreiche Alternativen wie nahegelegene Carsharing-Angebote aufzuzeigen. Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen!

Lotte R

Super Zimmer, sehr ruhig - danke dass unserem Wunsch entsprochen wurde! Absolut nichts auszusetzen.

Antwort des Unternehmens

Super! Vielen lieben Dank für die tolle Bewertung.

chia-chuan c

非常好，離車站很近。

Antwort des Unternehmens

Thank you :)

Peri L

地理位置就在中央車站旁，便利性卓越，不過晚上會有點吵房間也算乾淨整齊洗澡水偏小，自動登記入住區域很小沒有空調，要輸入的資料不少實在有點悶熱又累人

Antwort des Unternehmens

感謝您抽空分享您的住宿體驗。我們很高興得知您對我們飯店的地理位置與整潔度感到滿意，特別是鄰近中央車站所帶來的便利性。針對您提到的幾點，我們也想在此做些說明與澄清：我們飯店內的每一間客房皆配有空調系統，以確保賓客無論季節都能享有舒適的住宿環境。若您在住宿期間有感受到房內水壓偏低或空調不明顯，我們非常鼓勵您隨時與我們的接待人員聯繫，我們會即時處理並提供協助。至於自助登記系統所需輸入的資料，這些資訊是依據德國的**《登記法》（Meldegesetz）**所規定，所有旅客在辦理入住時皆需依法填寫。為了加快整體流程，我們採用自助系統，讓旅客能更靈活完成入住手續。我們當然也理解旅途中會有疲憊之感，因此您的意見對我們十分寶貴，我們會持續優化流程與設施安排。感謝您選擇入住我們的飯店，我們希望未來還有機會再次歡迎您，並提供您更舒適的住宿體驗。

Isaiah S

Antwort des Unternehmens

Thank you very much :)

Nick L

Loved our stay here. Super convenient location to main station. Short walk away. Great cafe downstairs. All contactless entry and exit. Room was a great size and bed extremely comfortable. On a semi-main road but no issues with noise due to soundproofing. Would stay again.

Antwort des Unternehmens

Thank you so much for your kind words and for taking the time to share your experience! We’re delighted to hear that you enjoyed your stay with us — from the convenient location and comfortable room to the soundproofing and our café downstairs. It’s also great to know that our contactless check-in and check-out process made things even more convenient for you.

Loocifer

I thought this was such a great hotel, decent rate, relatively clean. We followed the instructions to leave the bag outside the door as to not receive maid service for 2+ days. We gave up on the third day, and lo and behold, someone had invaded our space. I wish I could give ZERO stars as I now feel somewhat violated. DON'T RECOMMENDED!!!!!!!!!!

Antwort des Unternehmens

Dear Loocifer, Thank you very much, but unfortunately we cannot understand your assessment. If you make use of the service on the third day, then someone will also come to your room to clean it, this is not a break-in as you describe it but a service that you have made use of.

Mark g

Antwort des Unternehmens

Dankeschön

Mohammed A

الفندق جميل .. الغرف واسعة .. تسجيل الوصول يتم بطريقة آلية بحته .. فقط تدخل الرمز المرسل اليه عبر الايميل او الاسم الاخير في الحجز ثم تستكمل البيانات وصولاً لتفعيل البطاقة .. اعتقد أن ذلك سيكون فاعلاً خصوصاً لمن يأتي في وقت متأخر من الليل .. انت ستدفع سعراً جيداً مقابل التنازل عن خدمة الاستقبال .. الغرف يتم تنظيفها بشكل مستمر .. وبإمكانك التنازل عن ذلك مقابل الحصول على خصم معين لرحلتك القادمة .. عندما اعود الى ميونخ مرةً اخرى سأسكن في نفس المكان …

Antwort des Unternehmens

عزيزي الضيف، نشكر لك تقييمك اللطيف وكلماتك المشجعة. يسعدنا أنك استمتعت بإقامتك لدينا وأعجبتك الغرف الواسعة ونظام تسجيل الوصول الذاتي، والذي صُمم لتوفير أقصى درجات الراحة، خاصةً للضيوف القادمين في أوقات متأخرة من الليل. نحن نقدّر أيضًا ملاحظتك حول مشكلة تسجيل الدخول التي واجهتها — ونؤكد أننا نحرص دائمًا على التدخل السريع لمعالجة أي عائق قد يواجه ضيوفنا. من الرائع أنك لاحظت جهودنا في تنظيف الغرف باستمرار، ونأمل أن يكون خيار الخصم مقابل التنازل عن التنظيف اليومي قد نال إعجابك. يسعدنا أنك تخطط للإقامة معنا مرة أخرى عند زيارتك القادمة لميونخ — ونحن بدورنا نتطلع بكل ترحيب لاستقبالك من جديد!

Sandra C

Excellent

Antwort des Unternehmens

Parker L

Great hotel. Check in was smooth and the rooms were excellent. Great location near the main train station. Would visit again!

Antwort des Unternehmens

Thank you so much for your kind review! We’re thrilled to hear that you had a smooth check-in experience and enjoyed the excellent rooms and our convenient location near the main train station. It’s always wonderful to know our guests are happy with their stay.