Dieses Unternehmen wird aktuell mit durchschnittlich 4.39 von 5 Sternen bewertet (Note “Gut”). Grundlage hierfür sind 62 Kundenbewertungen auf 3 Bewertungsportalen. Mehr Infos
Positiv
83%
Neutral
6%
Negativ
11%
Google
47 Bewertungen
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14 Bewertungen
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1 Bewertung
Bewertungen
BMW 520 d xDrive*M Sportpaket Pro*Harman*Panorama
I haven't bought a car yet but I am very satisfied with the current communication and I hope to buy a car from them
LAND ROVER Range Rover P530 LWB SV*Meridian*Fond TV*R23.
Excellent level of service. The managers promptly and attentively got in touch. They provided detailed information about all technical specifications and advised on all possible questions. The company knows its business excellently!
Fraudulent business is the short version.
They lie, from the owner and sales persons.
I had to take them to court to get the money for the missing equipment that the ordered new Mercedes GLS with Larte Design was bought with, even as its in the sales contract and they emitted that the car was missing the part, and they would deliver and install it later after that parts would come from Mercedes. then they suddenly clamid that I accepted the car a…
Antwort des Unternehmens
Dear Mr. Rene,
Thank you for your feedback, and please accept our apologies for any inconvenience caused.
As a company with many years of experience and a strong commitment to customer satisfaction, we take your comments very seriously.
First and foremost, we want to emphasize that we never intended to mislead our customers or provide incomplete products. Our goal is to provide each customer with the best possible service and a fully functional vehicle.
We have already taken steps to prevent such situations in the future. This includes improving internal communication processes and more clearly documenting all warranties and obligations.
We greatly value your feedback as it helps us improve our processes and further enhance our service. Once again, we apologize for the inconvenience caused and assure you that we will do everything possible to prevent such instances in the future.
If you have any additional questions or need further details, we are always at your service.
Sincerely,
The Grandex Team
I bought a Range Rover in Grandex in October. Honestly, one of the best dealerships! I’m very satisfied with the service, as well as the professional advice of the staff…Everything is fast ❤️
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