Best Western Raphael Hotel Altona

Sehr nettes Personal, Zimmer sehr Sauber, sehr gute Anbindung an den Nahverkehr.

Einfache Zimmer, gutes,reichhaltiges Frühstücks Buffet. Direkt am Bahnhof Altona gelegen.

Sind gerade angekommen. Wurden freundlich empfangen. Schönes Comfortzimmer

A localização do hotel é ótima, ao lado da estação Altona, perto de supermercados e restaurantes. O quarto do hotel achei super bacana, com uma garrafa de água de boas vindas, máquina de café, xícaras e copos no quarto. Os recepcionistas são super educados, principalmente o de descendência armênia (esqueci o nome dele). Porém teve uma coisa que frustrou todas minhas expectativas: não limparam ou arrumaram o quarto sequer nenhum dos 4 dias que fiq

Preis/Leistung gut Lage gut

Very disappointing experience.||I booked a Family Room with one double bed and one sofa bed through Booking.com. The booking confirmation even states that a 12-year-old child stays free of charge.||When we arrived, the hotel charged me an additional €32 simply because my second 12-year-old child was staying in the room. We did not receive a larger room, an extra bed, or any additional services. We used exactly the same double bed and sofa bed tha

I would not recommend this hotel for families. I booked a family room that clearly included 1 double bed and 1 sofa bed. We are a family with two 12-year-old children. In every other hotel we’ve stayed at, my wife and I used the double bed while our children shared the sofa bed without any issues. However, at this hotel, despite it being the exact same room with the same double bed and sofa bed that I had already booked, the reception insisted

wir waren für eine Nacht hier. Empfang sehr freundlich, Preis/Leistungsverhältnis sehr gut. Für uns perfekt.